Help Center

FAQ

Ordering

How do I place an order?

Can more than one item be purchased in a single order?

Can my order be shipped to an address other than my billing address?

What if I need to modify my order?

How do I know that my order is confirmed?

Do I need an account to place an order?

How do I cancel my order?

Shipping & Delivery

When will I get my order?

What if I didn’t receive my order after 7-10 business days from the moment of getting the shipment notification?

How much is shipping?

What is an ePacket?

Returns & Refunds

What is your Return policy?